Saying no to taking on more work
There are times when you simply have too much on your plate or you just are not interested in taking on a new project. How can you turn down the opportunity without offending anyone? A recent Harvard Business Review article highlighted some ways to say no to taking on more work that you cannot handle tactfully.
- Assessing the request. Before you say “no”, assess the request to determine if it is interesting, engaging, and exciting. Also, figure out if it is feasible for you. At this time, you want to assess what is already on your plate and what tasks can be reprioritized. You should work with the individual giving the request to assess the scale and scope of the project. By doing so, you will see the cost of saying “no” to the project.
- Be straightforward. Be honest and upfront about your reasons for not wanting to pursue the project. If it helps, describe your current workload and explain how it could be affected by the new project.
- Offer a lifeline. It’s critical to be empathetic and acknowledge how your actions affect the person making the request. It is also beneficial to that person to offer small ways you can help without taking on the entire project.
- Don’t be mean, but don’t be too nice. Be kind, yet firm when saying no. Ensure that your tone is neutral. If your “no” is reluctant or flexible, it gives the impression that you can or may change your mind.
- Adjust your expectations. Remember that you cannot please everyone all the time. You cannot control other people’s reactions. It is important to not read too much into the requester’s reaction.
- Practice makes perfect. Practice when alone or behind closed doors. Listen to the ways you convey your message. Always be diplomatic and speak to others with dignity when saying no.